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VERTEX

A digital platform transformation that replaced disconnected systems with one connected experience for users, operations and growth.

Client
VERTEX Health Group
  1. VERTEX Health Group case study cover: a digital platform transformation for users, operations and growth.

    01Overview

    A digital platform transformation for VERTEX Health Group, built around its users, its operations and its growth.

  2. VERTEX challenge slide: website, appointments, patient records and communication breaking apart as separate systems.

    02The challenge

    VERTEX ran on disconnected systems: an outdated user journey, limited interaction and manual processes split across its website, appointments, patient records and communication.

  3. VERTEX strategy slide: discover, design, develop and launch as four connected stages.

    03The strategy

    A structured build in four connected stages, discover, design, develop and launch, turning disconnected tools into one digital experience.

  4. VERTEX slide: greater efficiency, better experiences and long-term impact.

    04The build

    Streamlined workflows, user-friendly touchpoints and scalable foundations, for greater efficiency, better experiences and long-term impact.

  5. VERTEX impact slide: improved engagement, operational efficiency, data alignment and care outcomes.

    05The impact

    Higher engagement, less admin overhead, aligned data and better care outcomes across the organization.

Next project

Verido

A dashboards and reporting system that brings scattered business data into one clear, real-time view, with decisions 32% faster and manual reporting down 40%.

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